Technical Support Contacts

For general technical support inquiries, please contact our Tech Support Teams:

For CKC/HGC Video Phone technical support inquiries, please contact:

New Technology Holdings Company LTD
Telephone: (852) 2466 2669
Fax: (852) 2997 6675
Operating Hours (Local time):
Mon - Fri 9:30am-1:00pm, 2:00pm-6:00pm
Sat 9:30am-1:00pm

Please be informed that the office will be relocated to the following address with effect from Feb 1, 2010 (Monday):

Unit A, 12/F., Tak Wing Industrial Building,
No. 3 Tsun Wen Road, Tuen Mun, TN, HK
Telephone and fax numbers are remain unchanged.

InnoMedia Customer Service Centre (Singapore)
Telephone: (65) 68720828
Fax: (65) 68720900
Operating Hours (Local time):
Mon - Fri 9:00 am - 12:00pm, 1:00pm - 5:30 pm

For InnoSphere inquiries, please contact:

InnoMedia Product Registration

Warranty Registration for Customers of Vfone Only
Please click the button to enter the Registration page

Registration