At InnoMedia we are committed to supporting our customers before and after they have purchased our products. Please browse the Documentation Center for relevant manuals and documents for your products. If you need additional help with your product, please refer to our Technical Support Contacts for further assistance.
Please note: InnoMedia ships products to various countries around the world. While we strive to provide support to all users of our products, our business agreements with our service provider customers often preclude InnoMedia from providing direct support to end customers. These restrictions may include, but are not limited to: service/feature documentation, software updates, and product returns.
Check Out Documentation Center
Tech Support Contacts
For general inquiries only.
North America: techNA@innomedia.com
South and Central America: techSA@innomedia.com
Asia Pacific (excluding Taiwan): email@example.com
Click here for RMA
For HG8328-1W only — Security researchers may notify InnoMedia of any security vulnerabilities found in this device.
If you are a current InnoMedia customer, please fill out the form below for faster service or contact your InnoMedia support representative. We will get back to you promptly.